Who we are
Trixxer Pick'em College ("the app") is a college football pick'em pool app made by Trixxer. A commissioner sets up a pool and players join it with a pool code. This policy covers the app on the Apple App Store and the website at college.playtrixxer.com.
What we collect
From players:
- Your name, as you type it, so your picks and standings show up under it in your pool.
- Your PIN (4 to 8 digits). Only a one-way scrambled version (a SHA-256 hash) is stored on our servers, and the commissioner can't see your PIN. The PIN itself is saved on your phone so you don't have to retype it.
- Your picks and tiebreaker guesses for each week.
- How you want to be paid if you win: a payment method your commissioner accepts and the handle you type in (for example, a Venmo username). In a pool with no buy-in, it's instead how the commissioner can reach you: a phone number, an email address, or a payment-app username. Only the commissioner sees it.
- Whether you've marked a week as paid, and whether the commissioner confirmed it. This is a checkmark the commissioner uses to keep track. No bank or card information is collected.
From commissioners:
- Pool settings: pool name, weekly buy-in amount, tie rule, your name, and a phone number if you give one (players see it so they can text you questions).
- Payment handles you choose to show players (for example, a Cash App or Venmo username). These are shown to players in your pool so they know where to pay you.
- A one-way scrambled version of your commissioner passcode.
What we don't collect
- No password or account sign-up, and we never ask for your email. (If you choose an email as a payment handle, for example for Zelle, it's kept like any other handle.)
- No location, contacts, photos, or other phone data.
- No advertising, analytics, or tracking tools.
- No bank or card details. Pool money moves between people on apps like Cash App or Venmo, outside this app. The app only records the checkmark. It never holds, sends, or collects pool money.
How it's used
Only to run your pool: showing picks, scoring games, keeping standings, tracking who has paid in, and letting the commissioner pay winners. We do not sell, rent, or share your information with anyone for marketing.
Who can see it
- Everyone in your pool sees your name, your picks, and the standings.
- Your commissioner also sees how each player wants to be paid and who has paid in.
- People in other pools can't see your pool's information unless they have your pool's code.
Services the app uses
- Google Firebase (Cloud Firestore) stores pool data on Google's servers. Firebase privacy
- ESPN's public scoreboard, for schedules and live scores. Your phone asks ESPN for scores directly, and no information about you is sent.
- Apple In-App Purchase, if a commissioner unlocks the full season. Apple handles the purchase and payment, and the app only learns that the pool is unlocked. Apple privacy
- Netlify hosts the app's pages and artwork. Like any website host, it may briefly log the technical details of each request, such as IP address and browser type.
What's saved on your phone
The app saves a few things in your phone's local storage so it can open straight to your pool: the pool code, your name, your PIN, and whether you've dismissed the "add to home screen" tip. Clearing the app's storage or uninstalling the app removes them.
On iPhone, the app also keeps one small note in the phone's Keychain: the code of the pool that used this phone's free week, so the free week can't be restarted by reinstalling. It holds nothing else about you.
How long it's kept, and deleting it
Pool data is kept for the season so standings stay complete, and it is deleted when the pool is deleted.
- Email hello@playtrixxer.com with the subject "Trixxer Pick'em College data deletion".
- Include your pool code and the name you play under, and say whether you want everything deleted or only some of it (for example, just your payout handle).
- We'll confirm by email and complete the deletion within 30 days.
For quicker help, your commissioner can also remove your picks for a week or reset your PIN directly in the app.
What gets deleted: your name, your PIN hash, your payout method and handle, your picks and tiebreaker guesses, and your paid checkmarks. Your name disappears from the standings.
What is kept: nothing we control. Apple keeps its own record of any App Store purchase, and Netlify's short-lived server logs expire on their own schedule. Both are covered by those companies' privacy policies.
Children
The app is meant for adults and is not directed to children under 13. We don't knowingly collect information from children. If you believe a child has used the app, contact us and we'll delete their information.
Security
Data travels over encrypted connections (HTTPS), and PINs and passcodes are stored only as one-way hashes. No system is perfectly secure, so please don't use a PIN you use anywhere important.
Changes
If this policy changes, we'll update this page and the date at the top.
Contact
Questions or deletion requests: hello@playtrixxer.com